101 Restaurants, dishes, people, and ideas that define how we eat

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takeout box cartoon
101

Restaurants

Dishes

People

Ideas

that define how we eat

Overview

view of the webpage on mobile.
  • UX/UI Designer, Developer
  • UX/UI designer, print designer, various reporters
  • 2020
  • Los Angeles Times & Citibank
  • Research
    Pitching
    Hi-fi Mock-up
    Lo-fi Mock-up
    Product Management

Users

Readers of the Los Angeles Times

The Los Angeles Times releases a 101 Best Restarurants list every year. The tone of 2020’s list was changed by the coronavirus pandemic.

Problem Space

Reimagine annual 101 list in a pandemic year

The restaruant industry had suffered massively during shutdowns caused by the pandemic. Especially in California where the spread of the virus become the nation’s largest.

Solution

Expand the list

The list now includes not just restaurants but also people and organizations who helped provide food for the homeless, created avenues to thrive during the pandemic, etc. Instead of a ranking, we now showed a celebration of resiliance.

Understanding the problem Space

Stakeholder interviews

Server wearing a mask and faceshield as they serve customers outside in the streets of Los Angeles.

Above, a server at La Boheme in West Hollywood in July. (Jason Armond / Los Angeles Times)

We had two food reporters working on this project along with a team of photo, video, design, and graphics journalists. We conducted interviews with a variety of small businesses around Los Angeles with the intention of finding how 2020, a year devastated by the pandemic, has affected the restaurant industry

Key Insights

  • Celebratory tone of previous years was insensitive

    Result: colors were kept muted and we focused the tone in the copy and design to one of resilliance.
  • It did not make sense to rank a struggling industry

    Result: The list was no longer presented as a rank from best to worst as an acknowledgment to how the industry suffered.
  • People and organizations helped the industry through the pandemic

    Result: The list was expanded to include not just food in Los Angeles but also the people and organizations that helped the industry survive the pandemic.

Goal

Create a webpage of 101 list items that highlighted not just the best restaurants of 2020 but also the people and organizations that helped the industry survive the Covid-19 pandemic.

Design considerations

Scrolling across 101 items

The page needed good navigation and filtering systems to effectively scroll across all items without exhausting users.

Responsive design

The list had to perform well on all platforms, since over 40% of the Times' audience at the time used mobile devices to access the site.

Playful but serious

The Times' food section is a brand on it's own that is playful. This page needed to capitalize on that while also being respectful.

Distinct list items

People, places, and organizations who were all on the list and each type of item needed to be distinguishable.

Maintain brand identity

Despite the tone being more fun, this is still a project hosted on the Los Angeles Times' page and it needed to use their own fonts, colors, etc.

Communicate editorial integrity

The project was a collaboration with Citibank. I needed to convey that while also assuring the users that Citibank had no power over what made the list.

Voice & tone

I mocked up 3 different styles to present to stakeholders. The list had to be PLAYFUL and FUN but also RESPECTFUL and SINCERE.

logo shown in a red food truck menu themed style

Food Truck look

X food truck theme did not connect with test audience. Unnecessarily metaphorical.

Futuristic

X Black background was hard for users to read on and colors wouldn’t translate well to print.

logo shown in a bold futuristic style

Futuristic

X Black background was hard for users to read on and colors wouldn’t translate well to print.

logo shown in a minimalist style

Minimalistic

Style was reminiscent of previous 101 lists while muted colors lent a respectful tone to the page.

Ultimately, we choose to proceed with this minimalistic design.

Mobile-first approach

I had to make sure the whole list was easily read on mobile because most readers will be seeing the project there. The page was made up of 3 different types of list items which I termed 'modules'. The most important module was the one showcasing restaurants which were the bread and butter of every Los Angeles Times 101 list. Other modules to consider were those showcasing the people on the list and those showcasing the organizations.

Original restaurant module

Revised

Heading contains more at-a-glance-information

Takeout information was important but possibly inaccurate. Moved down.

Users needed an address as well as a map

Original restaurant module

Revised

  • Heading contains more at-a-glance-information
  • Takeout information was important but possibly inaccurate. Moved from the top to the bottom.
  • Users needed an address as well as a map at the bottom of them module

After sketching the structure of each module, I made hi-fi mockups of what the modules may look like. This was included the the Los Angeles Times' style guide for this project.

Navigating across 101 items

The page needed good navigation and filtering systems to effectively scroll across all items without exhausting users.The system also needed to be optimized for mobile where most users would check the website when on the go and looking for something to eat. There was 4 main methods of filtering and 3 for sorting that I wanted users to be able to accomplish.

Filtering: Type, Location, Cuisine, Price

Sorting: Price(low to high), Distance(near to far), Name(alphabetical)

We decided to keep the tone of the navigation conversational. This helped users not feel like the navigation menu was a roadblock since it became part of the experience.

Hiding navigation when needed

The filtering and sorting was only applicable to one type of module, restuarants.

An animation hid the navigation when another type was selected.

Hiding navigation when needed

On mobile, once the user scrolled past the navigation menu, they also had a top nav that they could use instead of having to scroll back to the very top.

On mobile, once the user scrolled past the navigation menu, they also had a top nav that they could use instead of having to scroll back to the very top.

On desktop, The nav was sequestered to the top-right corner.

Implementation

I handled the development of a custom webpage on the Los Angeles Times site through our internal framework system using a previous template created by Ryan Murphy. I placed everything from the list into a massive spreadsheet, used a jupyter notebook to refine the list, and used python to reformat addresses, condense locations, etc. Through this system, I was able to automatically generate each entry in our list by iterating through this spreadsheet. Each section also featured a map which was automatically generated using the MapBox API.

Toolkit

Javascript, Node.js, Django, Python, Mapbox API

Software

Google Sheets, Jupyter notebook, Mapbox

Skills

Programming, Data Analysis

Branding

Colors

Primary

Secondary

Logo

Spot illustrations

Type

Headline

Subhead

The results

view of the initial desktop screen of the webpage

The story published in December 7, 2020.

The page published to great success. It was the top-read page on the Times' site for consecutive days and impressed returning fans. The list is still utilized by Los Angeles citizens looking to grab a bite to eat and has won recognition in the Society of News Design's 2020 awards.

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Awards

award icon

2020 Award of Excellence at Society of News Design(SND) awards

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